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Welcome back to the show where we dive deep into the unseen world of 911 dispatchers with none other than Ricardo Martinez II, the storyteller and force behind 'Within the Trenches' and the #IAM911 movement. Today, Ricardo jo...
Gear up for a stellar episode of After the Tones Drop where we're hanging out with Ryan Dedmon. Ryan isn't just any guy; he's a retired police dispatcher turned big-time educator at the 911 Training Institute. Back in 2012, h...
In our latest episode of Erin and Cinnamon kick things off with a real-life snippet of gallows humor so perfectly timed, it could only come from a place of deep understanding and shared experience. But don't worry, the detail...
Allow us to introduce Jessica Wiederhold, a dedicated professional who has been making a significant impact in the field of emergency services and dispatch management. In this episode, Jessica offers a raw and vulnerable real...
In a world where first responders are often celebrated for their bravery and sacrifice, there is a group of heroes who often go unnoticed and unappreciated – dispatchers. These unsung heroes work tirelessly behind the scenes,...