Jessica Wiederhold

Director/ Fire Wife/ Mom

Allow us to introduce Jessica Wiederhold, a dedicated professional who has been making a significant impact in the field of emergency services and dispatch management.

Jessica currently serves as the Director of the Clermont County 9-1-1 Center, a role she has held for a brief yet impactful 8 months. Her journey within the center began with her appointment as Assistant Director, where she gained invaluable insights and experience during a 5-month tenure. Prior to her leadership roles, Jessica served as a Program Administrator within the Clermont 9-1-1 Center, showcasing her commitment to the organization's growth and success.

Jessica embarked on her career in dispatch in 2012, marking the beginning of her journey in public safety. Her initial dispatch experience started part-time at NorthEast Communications Center, and her dedication quickly led her to transition into a full-time dispatcher role at Clermont County in December of the same year. Her years on the front lines of emergency response equipped her with the knowledge and firsthand experience needed to excel in leadership positions.

Beyond her professional endeavors, Jessica is married to a firefighter with the Sycamore Township Fire Department. This connection to the world of firefighting has inspired her to recognize the value of peer support teams in fire departments, leading her to advocate for and implement similar initiatives within the dispatch center. Her commitment to the mental well-being of her colleagues is a testament to her compassionate leadership.

Since taking the helm as Director, Jessica has initiated positive changes within the Clermont County 9-1-1 Center. She has introduced measures to encourage mental health support for dispatchers, recognizing the importance of mental well-being in this demanding field. Her dedication to enhancing the center's approach to mental health reflects her commitment to the welfare of her team.

Jessica Wiederhold's journey in emergency services and her dedication to the mental well-being of dispatchers exemplify her outstanding leadership qualities and unwavering commitment to the safety and support of her community.