Allow us to introduce Jessica Wiederhold, a dedicated professional who has been making a significant impact in the field of emergency services and dispatch management. In this episode, Jessica offers a raw and vulnerable reality check pulling back the curtain of a day in the life of a dispatcher and the various hurdles they face.
Jessica currently serves as the Director of the Clermont County 9-1-1 Center, a role she has held for a brief yet impactful 8 months. Her journey within the center began with her appointment as Assistant Director, where she gained invaluable insights and experience during a 5-month tenure. Prior to her leadership roles, Jessica served as a Program Administrator within the Clermont 9-1-1 Center, showcasing her commitment to the organization's growth and success.
Beyond her professional endeavors, Jessica is married to a firefighter. This connection to the world of firefighting has inspired her to recognize the value of peer support teams in fire departments, leading her to advocate for and implement similar initiatives within the dispatch center. Her commitment to the mental well-being of her colleagues is a testament to her compassionate leadership.
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DISCLAIMER:
After the Tones Drop has been presented and sponsored by Whole House Counseling. After the Tones Drop is for informational purposes only and does not constitute for medical or psychological advice. It is not a substitute for professional health care advice diagnosis or treatment. Please contact a local mental health professional in your area if you are in need of assistance. You can also visit our shows resources page for an abundance of helpful information.